Contact us

Confidential Inquiry Line / Making a complaint

Office of the Director of the Commission

Office of the Chief of the Commission and Tribunals

Confidential Inquiry Line / Making a complaint

Due to confidentiality concerns, the Alberta Human Rights Commission cannot accept or reply to complaints of discrimination via e-mail. Please phone the Commission's confidential inquiry line if you have a question about a specific situation or want to make a human rights complaint. You can also send written complaints through regular mail. Please see below for our contact information.

A complaint must be made to the Commission within one year after the alleged incident of discrimination. The one-year period starts the day after the date on which the incident occurred. For help calculating the one-year period, contact the Commission.To inquire about making a complaint, contact the Northern or Southern Regional Office of the Commission:

Alberta Human Rights Commission
Northern Regional Office
800 Standard Life Centre
10405 Jasper Avenue
Edmonton, Alberta T5J 4R7
Office hours 8:15 a.m. to 4:30 p.m.
Confidential Inquiry Line 780-427-7661
Fax 780-427-6013

Alberta Human Rights Commission
Southern Regional Office
Public office address
Main Floor
J.J. Bowlen Building
620 - 7 Avenue SW
Calgary, Alberta
Office hours 8:15 a.m. to 4:30 p.m.
Confidential Inquiry Line 403-297-6571
Fax 403-297-6567

Mailing address
200 J.J. Bowlen Building
620 - 7 Avenue SW
Calgary, Alberta
T2P 0Y8

Education and Engagement

To inquire about the Commission's education and engagement activities, contact the Education and Engagement team.
Phone 403-297-8407
E-mail educationcommunityservices@gov.ab.ca

For general information about our programs and services, please e-mail us at humanrights@gov.ab.ca.

Office of the Director of the Commission

800 Standard Life Centre
10405 Jasper Avenue
Edmonton, Alberta T5J 4R7
Phone 780-427-3116
Fax 780-422-3563

Office of the Chief of the Commission and Tribunals

Calgary Office
Mezzanine Level
J. J. Bowlen Building
620 - 7 Avenue SW
Calgary, Alberta T2P 0Y8
Phone 403-476-4939
Fax 403-476-4945

Edmonton Office
7th floor, Commerce Place
10155-102 Street
Edmonton, Alberta T5J 4L4
Phone 780-638-4635
Fax 780-638-4641

FOIP requests

Important: Contact the FOIP office only if you want to make a request under the FOIP Act. If you have an inquiry about making a human rights complaint or about a human rights complaint that is in process, contact the Alberta Human Rights Commission.

Freedom of Information and Protection of Privacy (FOIP) requests for records held by the Alberta Human Rights Commission should be submitted in writing to:

FOIP Unit
Information and Business Services
Alberta Justice and Solicitor General
9th Floor John E. Brownlee Building
10365-97 Street
Edmonton, Alberta T5J 3W7

Please note: The FOIP Unit of Alberta Justice and Solicitor General does not take human rights complaints or respond to inquiries about human rights complaints in progress. Please contact the Alberta Human Rights Commission if you want to make a human rights complaint or inquire about a complaint in progress.

Toll-free and TTY phone service

Toll-free service
To call toll-free within Alberta, dial 310-0000 and then enter the area code and phone number. For province-wide free access from a cellular phone, enter *310 (for Rogers Wireless) or #310 (for Telus and Bell), followed by the area code and phone number. Public and government callers can phone without paying long distance or airtime charges.

TTY service for persons who are deaf or hard of hearing
Edmonton 780-427-1597
Calgary 403-297-5639
Toll-free within Alberta 1-800-232-7215

Commission website feedback form

To provide comments about our website, please complete our website feedback form.

Revised: March 8, 2013

Due to confidentiality concerns, the Commission cannot reply to complaints of discrimination using the Internet. Please contact the Commission by telephone or regular mail if you have a specific complaint.

You can access information about making FOIP requests for records held by the Commission on our Contact us page.

The Commission will make publications available in accessible multiple formats upon request. Multiple formats provide access for people with disabilities who do not read conventional print.