FAQs: Statistics
- How many complaints does the Commission open and close per year?
In 2008-09, the Commission opened 799 complaint files.
In 2008-09, the Commission closed 668 complaint files. - Has the number of complaints opened, changed over the years?
In 2008-09, the number of complaint files opened was 799. This compares to 680 files opened in 2007-08 and 659 in 2006-07. - How many complaints are made on the basis of a particular ground?
You can read the most recent statistics. - What are the most commonly cited areas in human rights complaints?
As in previous years, in 2008-09, most complaints cited discrimination in the area of employment practices, followed by discrimination in the area of publicly available goods, services, accommodation or facilities. - What are the most commonly cited grounds in human rights complaints?
In 2008-09, following the pattern from previous years, physical disability and gender were the two most commonly cited grounds, followed by mental disability and race/colour. - How many complaints go to tribunal hearings per year?
In 2008-09, 646 complaints (97% of all closed files) were dealt with though the Commission’s complaint resolution process. The remaining 22 files (three per cent) that closed in 2008-09 closed through the tribunal hearing process. The tribunal process is independent from the work of the Commission staff in resolving and settling complaints. Members of the Commission are appointed by Order in Council, and are assigned to independent human rights tribunals by the Chief of the Commission and Tribunals. - How many workshops and presentations does the Commission make a year?
In 2008-09, a total of 94 workshops and presentations were offered to approximately 2,014 participants.
Revised: February 22, 2010
Due to confidentiality concerns, the Commission cannot reply
to complaints of discrimination using the Internet.
Please contact the Commission by telephone or regular mail
if you have a specific complaint.
The Commission will make publications available in accessible multiple formats upon request. Multiple formats provide access for people with disabilities who do not read conventional print.




