Retail stores

Retail stores include, but are not limited to, department stores, grocery stores, "big box" stores, convenience stores, corporate chain stores, clothing stores, pharmacies, dry cleaners, photographers, automobile dealerships, repair shops and service stations. (See the introductory page on services for a complete definition of goods, services, accommodation or facilities that are customarily available to the public.)

For more information see:

What you need to know
Who can make a complaint
How to resolve a complaint
FAQs

Reviewed: February 4, 2010

 

Due to confidentiality concerns, the Commission cannot reply
to complaints of discrimination using the Internet.

Please contact the Commission by telephone or regular mail
if you have a specific complaint.

The Commission will make publications available in accessible multiple formats upon request. Multiple formats provide access for people with disabilities who do not read conventional print.