FAQs: Confidentiality

 

  1. Can the Commission confirm or deny that a particular individual has made a complaint against a particular company or organization?
    Why will you not tell me whether or not a particular complaint has been made to the Commission
    ?

    Information about complaints and about parties to complaints is confidential. The Commission, pursuant to Freedom of Information and Protection of Privacy (FOIPP) legislation, is unable to confirm if a complaint has been made or not. The Commission will not discuss individual cases until, and only if, the case reaches the public tribunal hearing stage.

  2. The complainant and the respondent have both confirmed that you have the complaint and have given me their permission to question you about it, so why won't you talk to me about it?

    The Commission cannot speak about individual complaints as they are confidential until, and only if, they reach the tribunal stage, even if a complainant or respondent is willing to speak about a complaint.

  3. Can the Commission tell me the status of a particular complaint?

    The Commission cannot speak about individual complaints as they are confidential until, and only if, they reach the tribunal stage, even if a complainant or respondent is willing to speak about a complaint.

  4. Why won't the Commission comment on a particular situation involving discrimination that the media reports?

    The Commission cannot comment about incidents reported in the media in which discrimination has been alleged, because a complaint about the incident might be brought to the Commission. The Commission cannot comment because we must maintain neutrality with regard to individual complaints. However, we can discuss grounds and areas protected from discrimination by the legislation, explain the complaint process, and provide general information about human rights that can often provide useful background for a story.

    Created: August 16, 2010

 

 


The Alberta Human Rights Commission is an independent commission of the Government of Alberta.

Due to confidentiality concerns, the Commission cannot reply to complaints of discrimination by email. Please contact the Commission by phone or regular mail if you have a specific complaint.

You can access information about making FOIP requests for records held by the Commission on our Contact us page.

The Commission will make publications available in accessible formats upon request for people with disabilities who do not read conventional print.