Contact us


COVID-19 AND HUMAN RIGHTS

Visit the COVID-19 and human rights page for information about general principles, maintaining best practices, vaccines, and mask-wearing in Alberta.

COMMISSION OFFICES

The Commission remains open. In order to comply with social distancing recommendations, there are no in-person services for conciliations, walk-in inquiry service, or appointments. Commission offices are open during regular hours for drop-off only. Tribunal offices are available by phone, email, fax, and mail.

We encourage people to communicate with us by phone, email, fax, and mail. Please contact the area of the Commission that relates to your issue:
  • Confidential Inquiry Line
    In-person services are not available. Please use our website to find the information you need or contact the confidential inquiry line if you require further assistance.

  • Complaint Resolution
    Conciliation meetings take place by telephone or videoconference, rather than in-person

  • Tribunal Office
    Tribunal Dispute Resolution (TDR) meetings take place by videoconference or teleconference, rather than in-person. Tribunal hearings take place by videoconference. See the schedule of upcoming hearings for details. If you have any questions about TDR meetings or tribunal hearings, contact the Tribunal Office.

  • Education and Engagement
    E-learning and other education resources are available online. Community engagements continue by videoconference or in-person when safe to do so.

CONTACTING THE COMMISSION

The Commission requests that persons seeking information, advice, and services engage in a respectful way. We understand that the current environment can be frustrating, confusing, and engender high emotions. However, the Commission expects all persons interacting with Commission staff and members to be civil and respectful. We reserve the right to terminate any communication that does not adhere to these expectations.

The Commission will continue to monitor the COVID-19 (coronavirus) situation closely.

By Ministerial Order (M.O. 27/2020), limitation periods pertaining to the Alberta Human Rights Act were suspended starting March 17, 2020 and resumed June 1, 2020. This continues to impact the set period of time some people have to make a make a complaint to the Commission.

 

Making or responding to a complaint
For more information on Alberta's human rights complaint process, visit resolving complaints.
If you have not been able to find the information you are looking for on our website, call our confidential inquiry line.

Confidential Inquiry Line 780-427-7661
Email AHRC.Registrar@gov.ab.ca (include a daytime phone number where you can be reached)

Alberta Human Rights Commission offices
Hours of operation are 8:15 a.m. to 4:30 p.m.

Northern Regional Office
800 - 10405 Jasper Avenue NW
Edmonton, Alberta T5J 4R7
Fax 780-427-6013

Southern Regional Office
200 John J. Bowlen Building
620 - 7 Avenue SW
Calgary, Alberta T2P 0Y8
Fax 403-297-6567
For general information about our programs and services, please email us at humanrights@gov.ab.ca (include a daytime phone number where you can be reached).
Communication, Education and Engagement
Phone 403-297-8407
Email educationcommunityservices@gov.ab.ca
Office of the Director of the Commission
800 - 10405 Jasper Avenue NW
Edmonton, Alberta T5J 4R7
Phone 780-427-3116
Email JSG.AHRCDirectorsOffice@gov.ab.ca
Fax 780-422-3563
Toll-free service
To call toll-free in Alberta, dial 310-0000. Enter the area code and phone number when prompted.

For province-wide free access from a cellular phone, enter *310 (for Rogers Wireless) or #310 (for Telus and Bell). Enter the area code and phone number when prompted. Callers can phone without paying long distance or airtime charges.

TTY service for persons who are deaf or hard of hearing (toll-free in Alberta)
Dial 1-800-232-7215 and follow the prompts.
Media inquiries
Go to the media room for more information.
Commission website feedback form
To provide comments about our website, please complete the feedback form.

 

Revised: October 8, 2021


Our vision is a vibrant and inclusive Alberta where the rich diversity of people is celebrated and respected, and where everyone has the opportunity to fully participate in society, free from discrimination.