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UPDATE: COVID-19 AND HUMAN RIGHTS

In order to comply with social distancing recommendations, some Commission employees will be working remotely. While we work to ensure the health and safety of the public and our staff, we also aim to minimize disruption to services as much as possible.

We encourage people to communicate with us by phone, email, fax, and mail. Please contact the area of the Commission that relates to your issue:

  • Confidential Inquiry Line
    As of March 17, 2020, the Alberta Human Rights Commission offices and all front-line counter services are closed until further notice. The Commission will remain operational, but in-person services will not be available. Please use our website to find the information you need or contact the confidential inquiry line if you require further assistance.
  • Complaint Resolution
    The Commission will contact parties who have upcoming conciliation meetings. Scheduled meetings will take place by telephone or videoconference, rather than in-person. In some circumstances, conciliation meetings may be rescheduled.
  • Tribunal Office
    The Commission will contact parties who have upcoming tribunal dispute resolution (TDR) meetings. TDRs will take place by teleconference or videoconference, rather than in-person, or will be rescheduled to a later date. Tribunal hearings scheduled to be heard before May 31, 2020 have been adjourned. Previously scheduled pre-hearing teleconferences will proceed as scheduled, unless otherwise advised. The Tribunal will contact parties, in due course, to reschedule hearing dates. If you have any questions about TDR meetings or tribunal hearings, contact the Tribunal Office.

Visit the COVID-19 and Human Rights page for more information about general principles on maintaining best practices in human rights in Alberta.

The Commission will continue to monitor the COVID-19 (novel coronavirus) situation closely.

By Ministerial Order (M.O. 27/2020), limitation periods pertaining to the Alberta Human Rights Act were suspended starting March 17, 2020 and resumed June 1, 2020. This impacted the set period of time that people had to 1) make a complaint to the Commission, and 2) submit a Section 26 appeal to the Chief of the Commission and Tribunals.

 

Making or responding to a complaint
For more information on Alberta's human rights complaint process, visit resolving complaints.
If you have not been able to find the information you are looking for on our website, call our confidential inquiry line.

Confidential Inquiry Line 780-427-7661
Email AHRC.Registrar@gov.ab.ca

Alberta Human Rights Commission offices

Hours of operation are 8:15 a.m. to 4:30 p.m.

Northern Regional Office
800 - 10405 Jasper Avenue NW
Edmonton, Alberta T5J 4R7
Fax 780-427-6013

Southern Regional Office
200 John J. Bowlen Building
620 - 7 Avenue SW
Calgary, Alberta T2P 0Y8
Fax 403-297-6567
For general information about our programs and services, please email us at humanrights@gov.ab.ca.
Communication, Education and Engagement
Phone 403-297-8407
Email educationcommunityservices@gov.ab.ca
Office of the Director of the Commission
800 - 10405 Jasper Avenue NW
Edmonton, Alberta T5J 4R7
Phone 780-427-3116
Email JSG.AHRCDirectorsOffice@gov.ab.ca
Fax 780-422-3563
Tribunal Office
Toll-free service
To call toll-free in Alberta, dial 310-0000.  Enter the area code and phone number when prompted.

For province-wide free access from a cellular phone, enter *310 (for Rogers Wireless) or #310 (for Telus and Bell). Enter the area code and phone number when prompted. Callers can phone without paying long distance or airtime charges.

TTY service for persons who are deaf or hard of hearing (toll-free in Alberta)
Dial 1-800-232-7215 and follow the prompts.
Media inquiries
Go to the media room for more information.
Commission website feedback form
To provide comments about our website, please complete the feedback form.

 

Revised: July 30, 2020


Our vision is a vibrant and inclusive Alberta where the rich diversity of people is celebrated and respected, and where everyone has the opportunity to fully participate in society, free from discrimination.