Complaint statistics: files opened and closed

 

Complaints opened and closed and year-end count 

 


2015 - 16

2016 - 17

2017 - 18

Complaints opened

821

923

893

Complaints closed

766

637

596

Open complaints at March 31

1479

1765

2062

 

Note: Regional office staff review completed human rights complaint forms to determine if they can be accepted as complaints under the Act. Complaints must fall within jurisdiction of the Act, demonstrate reasonable grounds, be made within one year of the alleged contravention of the Act and meet requirements described in the Bylaws of the Commission. In 2017-18, 1,420 complaint forms were submitted, and the Commission accepted 893 complaints as meeting the acceptance criteria.

Revised: January 23, 2019

 

 


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