Complaint statistics: grounds cited

Complaints by ground and independent areas*
April 1, 2019 - March 31, 2020
This table provides information on the number of grounds and areas cited in the 895 new complaint files opened in 2019-20. Each complaint may cite more than one ground and area. Percentages have been rounded.
​Protected ground ​Times cited ​Per cent of total
​Physical disability ​764 ​30%
​Mental disability ​560 ​22%
​Gender ​360 ​14%
​Race/Colour ​212 ​8%
​Ancestry/Origin ​174 ​7%
​Family status ​137 ​5%
​Age ​106 ​4%
​Religious beliefs ​83 ​3%
​Marital status ​41 ​2%
​Sexual orientation ​35 ​1%
​Retaliation* ​22 ​1%
​Gender identity ​16 ​1%
​Gender expression ​10 ​<1%
​Source of income ​6 ​<1%
​Equal pay* ​4 ​<1%
​Total ​2,530

 

* Sections 6 and 10 of the Act allow for complaints that do not depend on the involvement of a protected ground. These sections are referred to as independent areas.

 

Revised: May 21, 2021


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