Making and resolving human rights complaints

This section provides a general overview of the Commission's human rights complaint process, including how to make a complaint.

MAKING A COMPLAINT
Not all complaints made to the Alberta Human Rights Commission are accepted. Complaints must meet specific criteria outlined in the Alberta Human Rights Act.

  • Time limit
    A complaint must be made to the Commission within one year after the alleged incident of discrimination. The one-year period starts the day after the date on which the alleged incident occurred. Go to the time limit page for help calculating the one-year period.

  • Jurisdiction
    Any alleged incident of discrimination must have occurred in Alberta or with an Alberta employer to be within the Commission's jurisdiction. Most workplaces in Alberta are governed by provincial human rights legislation (the Alberta Human Rights Act). However, certain workplaces are governed by federal law (the Canadian Human Rights Act). Read more about the workplaces covered by federal human rights legislation.

  • Protected areas and grounds
    Not all negative or unfair treatment is discrimination under Alberta human rights law. It is only considered discrimination if the negative treatment you experienced happened in one of the protected areas and under one of the protected grounds in the Alberta Human Rights Act. Learn more about the protected areas and grounds.

To make a complaint, find out how to access the complaint form and guide or call the confidential inquiry line.

If your complaint is not accepted, you can ask for the human rights officer's decision to be reviewed by a Regional Director.

RESOLVING A COMPLAINT
The Director of the Commission and staff are responsible for helping to resolve human rights complaints using the tools provided in the Alberta Human Rights Act: conciliation, investigation, dismissal, and discontinuance.

See the menu on the left for more information.

 

 


The Alberta Human Rights Commission is an independent commission of the Government of Alberta.

Due to confidentiality concerns, the Commission cannot reply to complaints of discrimination by email. Please contact the Commission by phone or regular mail if you have a specific complaint.

You can access information about making FOIP requests for records held by the Commission on our Contact us page.

The Commission will make publications available in accessible formats upon request for people with disabilities who do not read conventional print.