Complaints accepted after January 1, 2019

Revisions to the complaint resolution process

The Commission is launching revisions to its complaint resolution process for complaints accepted after January 1, 2019.

Information for complaints accepted before January 1, 2019 is available he​re.​​ 

All human rights complaints received after January 1, 2019 will be assessed by a human rights officer to determine if the complaint will be resolved through an early resolution process, the Investigation Process, or the Conciliation Process. These changes are being made to ensure that the large volume of complaints the Commission receives are resolved in a timely, effective, and fair manner. You can read about the revisions to the complaint resolution process:

  • Notice of Revisions to the Human Rights Complaint Resolution Process (December 2019)
    TEXT / PDF​
For more information see:
Please note: A complaint must be made to the Commission within one year after the alleged incident of discrimination. The one-year period starts the day on which the alleged incident occurred. Go to the time limit page for help calculating the one-year period.

Revised: January 17, 2020





The Alberta Human Rights Commission is an independent commission of the Government of Alberta.

Due to confidentiality concerns, the Commission cannot reply to inquiries about specific situations by email. Please call the Commission's Confidential Inquiry Line if you have a specific question.

You can access information about making FOIP requests for records held by the Commission on our Contact us page.

The Commission will make publications available in accessible formats upon request for people with disabilities who do not read conventional print.