Alternative dispute resolution


Conciliation and mediation are processes employers may use to resolve complaints of discrimination. They are ideal processes for employers who want to deal with human rights issues without delay and without the complexity and costs associated with an internal investigation, grievance or complaint to the Alberta Human Rights Commission. When properly managed, conciliation and mediation provide alternatives to more adversarial ways of dealing with complaints. Overall, individuals and organizations report high levels of satisfaction with these methods of resolving disputes.

For more information about conciliation and mediation, see:

Revised: February 5, 2010


Our vision is a vibrant and inclusive Alberta where the rich diversity of people is celebrated and respected, and where everyone has the opportunity to fully participate in society, free from discrimination.