Alternative dispute resolution


Conciliation and mediation are processes employers may use to resolve complaints of discrimination. They are ideal processes for employers who want to deal with human rights issues without delay and without the complexity and costs associated with an internal investigation, grievance or complaint to the Alberta Human Rights Commission. When properly managed, conciliation and mediation provide alternatives to more adversarial ways of dealing with complaints. Overall, individuals and organizations report high levels of satisfaction with these methods of resolving disputes.

For more information about conciliation and mediation, see:

Revised: February 5, 2010


The Alberta Human Rights Commission is an independent commission of the Government of Alberta.

Due to confidentiality concerns, the Commission cannot reply to complaints of discrimination by email. Please contact the Commission by phone or regular mail if you have a specific complaint.

You can access information about making FOIP requests for records held by the Commission on our Contact us page.

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