Residential and commercial tenancy: Who can make a complaint

Situations in which individuals might experience discrimination in the area of tenancy include:

  • reading or responding to an advertisement for a rental unit
  • making an application to rent a residential or commercial rental unit
  • renting a self-contained dwelling unit such as a house, apartment, townhouse or condominium unit
  • renting a commercial unit

Section 20 of the Alberta Human Rights Act sets out who can make a complaint of discrimination under the AHR Act as follows:

20(1) Any person, except the Commission, a member of the Commission and a person referred to in section 18, who has reasonable grounds for believing that a person has contravened this Act may make a complaint to the Commission.
(2) A complaint made pursuant to subsection (1) must
(a) be in a form acceptable to the Commission, and
(b) be made within one year after the alleged contravention of the Act occurs.

This means a person can make a human rights complaint if they have a reasonable basis to believe that someone has discriminated against them. A complaint may be made on behalf of another individual. Complainants are entitled (but not required) to have a third party, for example, a lawyer or advocate, represent them in the complaint process. If a complainant chooses to pay for help from a lawyer or advocate, the complainant is responsible for the cost.

For more information, see Making and resolving human rights complaints.

Revised: March 9, 2010

 

 


The Alberta Human Rights Commission is an independent commission of the Government of Alberta.

Due to confidentiality concerns, the Commission cannot reply to complaints of discrimination by email. Please contact the Commission by phone or regular mail if you have a specific complaint.

You can access information about making FOIP requests for records held by the Commission on our Contact us page.

The Commission will make publications available in accessible formats upon request for people with disabilities who do not read conventional print.