Retail stores

Retail stores include, but are not limited to, department stores, grocery stores, "big box" stores, convenience stores, corporate chain stores, clothing stores, pharmacies, dry cleaners, photographers, automobile dealerships, repair shops and service stations. (See the introductory page on services for a complete definition of goods, services, accommodation or facilities that are customarily available to the public.)

For more information see:

What you need to know
Who can make a complaint
How to resolve a complaint

Reviewed: February 4, 2010


Our vision is a vibrant and inclusive Alberta where the rich diversity of people is celebrated and respected, and where everyone has the opportunity to fully participate in society, free from discrimination.